Returns & Exchanges
Thank you for your purchase from Alashan Cashmere.
We hope you are pleased with your purchase but in the event you need to return, please see below. Please note shipping charges for returns are the responsibility of the customer. If you exchange an item the shipping for that item will be free.
- Returns are accepted on unworn merchandise with ALL tags attached.
- Fill out the form on this page and someone will email you with instructions for your return.
- Returns received within 14 days will receive a full refund.
- Returns received after 14 days will receive a merchandise credit.
- Items marked “Final Sale” are not eligible for returns.
- Shipping and handling charges are not eligible for credit.
- If you receive a damaged item, please contact us immediately.
* Please note – we are unable to accept any items that were purchased through independent retailers. Please contact the original retailer where the purchase was made for this type of return.