My Shopping Bag

Returns & Exchanges

Thank you for your purchase from Alashan Cashmere.

We hope you are pleased with your purchase but in the event you need to return, please see below.

  • Returns are accepted on unworn merchandise with ALL tags attached.
  • Returns received within 14 days will receive a full refund.
  • Returns received after 14 days will receive a merchandise credit.
  • Items marked “Final Sale” are not eligible for returns.
  • Shipping and handling charges are not eligible for credit.
  • If you receive a damaged item, please contact us immediately.

* Please note – we are unable to accept any items that were purchased through independent retailers. Please contact the original retailer where the purchase was made for this type of return.